Thousands of hungry folks are out of luck.
Over 36,000 DoorDash users have reported platform issues on Tuesday morning according to a Downdetector post.
Downdetector offers real-time monitoring and status tracking for thousands of online services.
Outage reports began at 9:30 a.m. ET with 73% of the issues happening on the mobile app.
About 23% of users couldn’t even order as they were experiencing login failures.
The post revealed that a large swath of the issues were in New York, Chicago, Detroit, Dallas and Los Angeles.
DoorDash took to X, assuring customers that they were trying to get them their goodies.
“We’re aware of an issue affecting our platform and are working urgently to resolve it. We thank our users for their patience and understanding, and apologize for any inconvenience,” the post read.
The company has already started the refund process, according to X users.
“Thank you for refunding my order. I live in a desert community. Had it been delivered while I am not home, it would have attracted insects and wildlife,” a poster said.
However, others let the hangry-ness get the best of them.
“Now, it’s reflecting that my order was delivered at 11:07 & it was not. I’ve got cameras installed at the door & nothing. I’ve reordered food through Uber Eats & will be looking for a full refund to my card. Additionally, my plan is to cancel my monthly sub – too many probs!”
