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Meet Shannon Duvall, Sr. Director of People and Culture at CallTrackingMetrics (CTM), a global conversation analytics company. Duvall brings more than 15 years of experience managing and scaling HR operations to her role where she develops the long-term strategic vision of CTM’s culture and employee experience. Additionally, since she joined the company, CTM has consecutively been named to Inc.’s Best Places to Work, as well as Best Place to Work by Baltimore Business Journal.
Shannon Duvall
We recently connected with Duvall to discuss how she got his start in the industry, her biggest influences, and best mistake. The
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