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There’s a lot of discussion about and concern over artificial intelligence (AI) taking jobs from human employees, and in some cases, that’s a likely scenario. Jobs in customer service, journalism, financial services, and others may be particularly at risk because of the close alignment of those job functions with AI’s abilities.
AI Impact Unclear in Some Sectors
But for many roles, the picture isn’t so clear. Many complex functions may benefit from AI as a productivity booster but still require uniquely human abilities to make use of the AI’s output. For example, an AI program may be able
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