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In brief Despite global talent shortages, a large part of the workforce – including groups like caregivers, people with disabilities, refugees, veterans and the previously incarcerated – is willing and able to work but remains unemployed or underemployed. This is referred to as the hidden workforce. Biases, stereotypes, and prejudices that permeate organizational decisions play a big role in keeping this hidden workforce untapped. Other factors include a lack of flexibility for individuals with specific needs and outdated employment practices and policies that inadvertently exclude certain talent pools. Understanding and addressing the unique challenges and barriers each group
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