FIFA World Cup fans are fuming after dropping top dollar on tickets, just to be plonked in the upper decks of Los Angeles’ SoFi Stadium.
Aaron Levinson paid more than $1,500 on Category 3 tickets for him and his family and were disappointed to learn his seats would be in the upper corner of the stands, he told the Los Angeles Times.
Levinson did not get to view the color-coded map of SoFi Stadium until after he purchased the tickets, which are in the cheapest category.
“I don’t know if ‘disappointing’ is the right word. It’s just bizarre,” he told the outlet. “I like to sit in a certain spot. I like the sideline; I don’t want to be behind the goal. I just feel like for the price I paid, at least I could know where [the seats] are going to be.”
Category 1 tickets circle the stadium’s first and second decks, Category 2 takes up the third and fourth decks along with portions of fifth deck, while Category 3 takes up the corners of the fifth deck. Category 4 includes the very corners of the fifth deck.
Levinson acknowledges the “really steep” prices, which include nearly $250 to park near the stadium.
“But when are we going to go to another World Cup? This was special,” he added. LA is one of 16 host cities for the 2026 FIFA World Cup. SoFi Stadium will host eight matches from June to July.
Soccer fans have been complaining about exorbitant ticket prices and government officials have threatened to step in. In a letter to FIFA last month, 69 members of Congress urged the soccer governing body to drop its prices.
“When the tri-nation model for the 2026 World Cup was announced in 2018, FIFA emphasized an inclusive tournament experience, including the availability of hundreds of thousands of low-cost tickets,” the letter read.
“That vision of an accessible, global celebration has been undermined by a dynamic-priced ticketing model that is financially exclusionary and stands in dark contrast to the vision presented.”
One of the most glaring issues is the alleged deceptive practices the sports federation has used in selling tickets.
Fans who purchased Category 1 tickets figured they could have the chance at coveted premium sideline seats. Some paid thousands to make it happen.
Instead, fans received seats further away from the field than they expected, behind the goals, or in the stadium corners. FIFA up-charged seats closer to the field and began selling them separately.
“This is just another example of how deceptive the original maps were,” one fan, Ben Kurzman, told The Athletic.
“[FIFA] let people believe that by buying Category 1 seats, they might end up in a lower sideline section close to the field, when that was never going to happen.”
Category 1 had been billed as the top ticket category, until FIFA recently implemented “Front Category 1,” a much higher-priced tier with the premium seats. FIFA says the new tier has come about because of the new sales phase.
“Until the launch of the last-minute sales phase on 1 April, FIFA sold tickets as access to seating within defined categories rather than specific seats, and all fans have been allocated seats within the category purchased or better,” a FIFA spokesperson said in a statement to the LA Times.
“The introduction of new front-row products reflects the current sales phase, in which individual seats may be offered, and does not change the category-based model under which earlier tickets were sold.”
That explanation hasn’t pacified fans.
“I bought [Category One] tickets for 9 games,” one commenter said. “Every single ticket I got assigned is in a stadium corner. Complete scam.”
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